Some of the things that our clients say about the service we provide...
We wanted to write and say how impressed we have been with every member of your team at Battens.
From the very beginning, when we decided to place our property with Battens everything has been handled with first-class professionalism, excellent customer service and sincerity, what a brilliant team you have there!
We have absolutely no hesitation in recommending Battens to future customers.
We would like to thank especially Sue, for her continual support over this conveyancing journey, she has been amazing, going above and beyond what was required, and without her help and support, we would have struggled to stay on top of it.
We are due to complete Friday when we move to our new home.
Please relay our thanks to each and every one of your team.
Thank you all very much.
To Chris and the entire team
Heartfelt thanks for a thoroughly professional and reliable, friendly, old fashioned service and up to the minute efficiency!
Thanks for all your patience and excellent advice.
Dear Mr Batten,
My wife and I would like to take this opportunity to thank you and your staff for all your help in assisting us with our forward purchase.
The whole buying and selling process over the last seven months was a very trying time for all concerned. When our forward purchase was withdrawn from the market just before exchange the feeling of disbelief doesn’t even come close to descript how my wife and I felt at the time.
However, with your help Mr Batten, your professionalism and careful approach to the vendor made all the difference in bringing back the property to the market again. We are now living and enjoying the property and can’t thank you enough for all you did on our behalf!
David and Dennis have always been courteous and would like to thank them for their time in showing us around properties and for making us feel very welcome in the process and of course for any dealings with the vendor of or forward purchase.
But if we may, we would like to pay a special thanks to Sue. Over the seven months Sue religiously kept in touch with us, not only regarding our forward purchase through yourselves but how things were going with the chain underneath us. Writing the words 'thank you' is easy and yet this chain for anyone involved was anything but.
Communication from other agents and solicitors involved was poor in comparison to the constant updates that were provided by Sue. Even when transactions came to a standstill and communication from others was non-existent, Sue’s constant weekly phone calls to us provided the much needed belief to keep going. To get that phone call from someone, to help us feel connected to the whole buying and selling process was indeed paramount to the final outcome. And that someone, was Sue! We would very much like you to pass on our special thanks to her.
We have been so impressed by the service provided by the whole team at Batten’s that when we come to sell our property we'll do so through yourselves, knowing we are in safe hands.
I must say I have been really impressed with the service you provide.
From the 1st time we met, I have received 1st class service. The help you & Dennis gave on the sale of the land was outstanding the companies you recommended to clean & clear the house were excellent, and of course, Sue has been a star.
I wish you and your company all the best for the future.
Thank you for all your support, knowledge, professionalism and most of all your patience during the sale of our house. You guys were amazing and we cannot thank you enough for supporting us in getting our lovely home.
I cannot thank you enough for your professional support and guidance, for your friendly advice and for your encouraging and knowledgeable attitude which helped me to navigate the process.
Towards the end it was incredibly stressful but fortunately, I selected a fantastic Estate Agent whom, from start to finish, provided a very professional service, but what was more important to me was the kindness, sincerity and compassion that was shown throughout.
Thank you for all your help. I have no doubt that without everyone’s hard work and sound guidance, the journey would have been a good deal bumpier!
We would just like to say how good Sheila was in showing us properties. She was knowledgeable, informative and very pleasant. She is a credit to your company.
It has been a real pleasure and relief for me to deal with every efficient and sympathetic member of staff at what has been quite an emotional and upsetting time.
Thank you for all you did for us during our house move – it wasn’t easy but we did it! We will be very happy here.
Thank you David so much for all your help and kindness in selling Mum’s bungalow. Thank you also to all the staff for their help in making this all happen.
Just wanted to say thank you so much for all the hard work and effort you have all put in to secure the sale on our properties. It has been very much appreciated.
Thank you so much for all your kindness, patience, support and advice on our very long journey to find a family home. We really appreciate it and are all very excited about moving. It was well worth the wait!
I really appreciate the kindness and help that has been shown to me by all at Christopher Batten and I would certainly recommend you to anyone wishing to sell or purchase a property in the area.
Many thanks to you all for selling my house and making the move easier than I thought it would be. I will highly recommend you.
Thank you for selling our property for us. We are so impressed at the way you advertised, viewed and negotiated the sale. You kept us informed along the way. Very many thanks.
Thank you, yet again, for all your hard work on our behalf. Your professionalism and good humour is greatly appreciated!
Thank you all for your hard work, help and support with our house sale. It was really helpful knowing there was always someone on the end of the phone or email to answer any queries, or for moral support!
A big thank you for making the move possible. I absolutely love it here – it’s perfect.
To Chris & all the team ……. Especially Jill & Sue – you really are fabulous!!
Thank you for all your patience & help.
We just want to say a big thank you for all your hard work and support.
A BIG thankyou to you all for your support in securing our new home.
Thank you so much for your help and time spent with us.
To everyone at Christopher Batten. Thank for your hard work on our sale and purchase. We are now happily settled in our new home.
Thank you so much for the valuation on my lovely home – it was kind of you to take the trouble.
Very pleased the house sale went through on Monday, so thank you so much for all your help and professionalism at a difficult time. Please pass on my thanks to Joanne and Sue.
This is a small note to say a heartfelt thank you for all your help, efficiency and support over the sale. I have little doubt that, without your skills at holding several balls in the air at the same time, the sale would have been much less easy and more protracted. I know that the family felt hugely reassured by you throughout the whole process, and it was a relief to know that we were in such safe hands. I'm sorry it was so much hassle for you - you really went the extra mile for us all.
So grateful thanks. And please pass on my gratitude to all your staff, whose unfailing cheerfulness and efficiency was a credit to you.
To all the team at Christopher Batten - thank you for all your professionalism, efficiency, expertise and courtesy in the sale of Mum's home. We are very grateful.
Chris and the team - thank you does not seem enough. A salways your service has been second to none, you are by far the best estate agent in Dorset - if not the UK!
Thank you for all your help over the our sale. We were most grateful for all your understandingat an extremely difficult time and very pleased with the outcome.
Thank you for ensuring our sale went smoothly and for all your help. Your professional, friendly service was very much appreciated at such a stressful time.
I would like to express my sincere thanks for all the efforts you put in to secure this deal...I must also give unstinting praise to the staff in your office... ...I have never before experienced such an excellent service as that which your Agency provides.
I just wanted to say a massive thank you for your hard work, patience and dedication. I really don't think this sale/purchase would have happened without you driving it forward. You are an absolute credit to your company and I really can't thank you enough!
Thank you for all your efforts with the sale... ...The service we received was superb, the whole office were efficient and so helpful. We would not hesitate to use you again and would highly recommend you.
I wanted to express our sincere thanks to you and your team in helping us purchase a property. It certainly was a "roller coaster" ride made smooth by your professional team.
Your staff continue to help and advise us on various things when we pop in or telephone, and being new to the area we really do appreciate their kindness, help and time.
Thank you for your help at St. James' this year, it is very much appreciated.
(St James' School, Gaunts Common)